Home » How a Website Can Benefit Your Small Business

How a Website Can Benefit Your Small Business

Rahul Maingi

By admin, November 29, 2017

Share this...

A website is an important marketing tool for a business. It helps you get an edge in the virtual world as everyone relies on the internet for their information. Your website is responsible for your online presence. Whether someone needs to contact your business or wants to collect details about your products and services, your website plays a major role in improving or hurting your business’s image.

Developing a website is necessary especially for small businesses. It helps in generating leads and establishing your brand without spending money on expensive advertisements.

If you’re a small business owner without an online presence, here are 5 ways how a website can benefit you.

1) Increases Business’ Credibility

Most customers today prefer to visit a company’s website to search for various products and services. In the absence of a well-designed website, your business may lose a potential customer. These customers will likely turn towards your competitors if they have a website and you don’t. It portrays an unprofessional image of your company and negatively affects your business’ credibility. To avoid this, it’s important to design a website as it displays your business’s professional image and makes it look more credible.

2) Makes You Visible

If you don’t have a website, you’re invisible. Many customers verify the company or brand and research online before buying offline. Therefore, a website makes you visible not only locally but also to a wider customer base. Even if you’re a newcomer, your online presence can make you a known face when your website appears on search engines like Google. It not only increases your business’s discoverability but also helps in getting a competitive edge.

3) Saves Printing and Distribution Cost

Many small business owners advertise their products and services through brochures, pamphlets and catalogues. With a website, the cost of printing and distribution of these advertising tools is saved as your web page works as an online catalogue or brochure for promoting your goods and services. That said, you can update and make changes in that brochure or catalogue as and when required, unlike the traditional advertisement platforms.

4) Improves Customer Service

A website works as a bridge between you and your customers. They can contact you and raise queries through your online account. Similarly, you can take steps to improve your customer service according to their feedback and the type of questions they have for you. For instance, if you’re an accountant, you can use your website to give bookkeeping tips and tax-related information to your clients through your blogs, newsletters and FAQ page. You can also resolve their queries and share your experience with them to generate leads and satisfy your existing clients.

5) Helps in Business Expansion

With the help of a dedicated web page for your business, you can expand your business. The internet allows you to break geographical barriers and reach your target customers with ease. For example, if you have a website, you can target the customers according to demographics, behaviour and psychographics through web analytics. If you’re getting frequent visits from a particular geographical location from a specific age group, you can consider customizing your products and services accordingly. That said, people from different locations can access your website and know or buy your products even if you don’t have a store in that area, thus expanding your market.

A website is more than just an online face of your business. It’s a powerful marketing tool that enables you to build a good relationship with your customers and advertise your products and service cost-effectively. If you don’t have a website, pull up your socks and start working on it today.

The Virtuous Bookkeeping explores ways for entrepreneurs to enjoy independence and better run their business. Join over 10,000 subscribers and get our best articles delivered via email.

Book a Free Consultation