Frequently Asked Questions

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What type/structure of businesses can outsource their accounting and bookkeeping services?

Most businesses can outsource their accounting and bookkeeping services. Small to Medium size organizations will benefit from outsourcing their non-value added activities; this will lead to significant reduction in operation costs. We know that each business is different so we make sure that we first understand their process and then provide them with a streamlined process that is unique to their business.

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What level of support will I receive from Virtuous Bookkeeping?

Virtuous Bookkeeping is a firm believer that timely and clear communication with our clients is important. We have established a process whereby our clients will have access to their bookkeeper(s) 24 hours a day via email, telephone, online chats, etc.

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Will I lose control of my operations if I outsource my bookkeeping function?

No. As a business owner you will attain more control, access, reliability, internally audited financial statements and records that shall facilitate a better understanding of your financial status. Outsourcing such services assures that all your information is with a trusted advisor like us, unlike your in-house staff who can leave anytime without notice.

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Will working remotely increase my cost?

No. Virtuous Bookkeeping will use your current system or we can provide you with an up-to-date accounting system that will meet your needs. The decision is completely yours.

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What accounting software does Virtuous Bookkeeping employ?

At Virtuous Bookkeeping we are qualified in various accounting programs, depending upon our clients’ needs. We are a certified partner of many accounting software vendors such as QuickBooks®, Sage®, Xero® MYOB®, FreshBooks®, Peachtree®, and Wave®.

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Is there any additional setup cost?

No. As a business owner you don’t have to worry about incurring any setup costs. We will make sure that your accounting software is set up before our bookkeepers start working on your files.

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What kind of training do you provide to my employees and me?

We train our clients as well as their employees on all software that we use in creating financial statements and reports. This training will assist you in reading your financial records and other documents with ease using our cloud-based accounting system and data storage portal.

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Who can have access to my company's financial data?

All your vital financial data is safe with us and is treated with the utmost confidentiality. It is stored in our client portal which you can access anytime with a unique login ID and password created by you. You can also give access to the portal to other employees or other individuals like bankers, lawyers, investment advisors, etc. by assigning them unique user IDs and passwords. As accounting and bookkeeping service providers, we can also create folders with limited access and defined permissions that allow only authorized personnel to access sensitive information such as payroll records.

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Where do you host my data? Is it safe and secure?

Maintaining the confidentiality of our clients’ information is our top priority. All applications and client data is hosted on cloud servers that comply with the highest standards in data security.

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Do I have to do away with my existing accounting staff or accountant once I hire your services?

We at Virtuous Bookkeeping have the expertise to manage all your accounting and bookkeeping needs. It's up to you to decide whether you want us to manage your accounts in part or fully depending upon your requirement. For many of our clients we work in close association with their existing resources to achieve the greatest value for your business.

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What kind of industries do you work with?

We have extensive experience and expertise with various industries and have helped them develop specific processes for their services. Some of the industries we work with are: • Financial Services • Hotel/Hospitality • Not for Profit and Charity • Professional Services • Restaurants • Real Estate and Construction • Retail and Service Businesses • Technology

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Is it possible to track vacation, sick days and/or PTO through your paperless payroll system?

Yes. We can track every employee detail through our payroll system with details on each employee’s pay stub. Each employee will have a unique login to a secure website that shall allow them secure access to their pay stubs and time sheets.